Privacy Policy
We take your privacy seriously. This policy explains how CheckPromo collects, uses, and protects your personal information.
Last updated: March 2025 · Effective: March 2025
CheckPromo Pty Ltd ("CheckPromo", "we", "us", or "our") is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). This Privacy Policy applies to our website at checkpromo.com.au and all related services.
Information We Collect
Information you provide directly
When you submit a quote request, contact us, or place an order, we collect personal information including your name, email address, phone number, company name, postal address, and any other information you choose to provide.
Information collected automatically
When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is used to improve our website and services.
Cookies and tracking technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Note that disabling cookies may affect some website functionality.
How We Use Your Information
Service delivery
We use your personal information to process your orders, provide quotes, communicate about your orders, and deliver our products and services to you.
Communications
With your consent, we may send you marketing communications about our products, promotions, and industry news. You can unsubscribe from these communications at any time by clicking the unsubscribe link in any email or contacting us directly.
Website improvement
We use aggregated, anonymised data to analyse website usage, improve our services, and understand how customers interact with our website.
Data Security
How we protect your data
We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
Data retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When your data is no longer required, we securely delete or anonymise it.
Your Rights
Access and correction
Under the Australian Privacy Act 1988, you have the right to access the personal information we hold about you and request corrections if it is inaccurate, incomplete, or out of date.
Deletion
You may request that we delete your personal information, subject to our legal obligations to retain certain records.
Complaints
If you believe we have breached your privacy, please contact us first. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
Privacy questions?
If you have any questions about this Privacy Policy or how we handle your personal information, please contact our Privacy Officer:
CheckPromo Privacy Officer
Email: [email protected]
Address: Sydney, NSW, Australia
We aim to respond to all privacy enquiries within 5 business days.